I even checked the SMTP headers, and my mail server received it from Princess's SMTP server, so it's probably not spam. I did, however, get a few emails from the same person at Princess. I think I got a call as well, but I don't recall. I plan on still booking on Princess and then transferring over to the the Big Box so I know that the booking is exactly what I want, but maybe I will call him for my next booking and see if he can do anything special. It pretty much sounds like everything I would normally do on my own when booking on Princess. The word 'deals' above was hyperlinked to the princess website 'Deals' page. Make arrangements for your special occasions.Book flights, pre/post transfers, hotels and onboard experiences.Access the best available rates and deals for the destination of your choice.I later received an email from the gentleman that said, in partĪs a personal Cruise Vacation Planner, I can assist you with all of the details and guide you through the reservation process from start to finish.

I was wondering if the call and my receiving a personal cruise vacation planner had something to do with that. I recently moved two bookings I did on Princess to a big box TA for the extra OBC they offer. He said that his job was to make sure I get the best possible deals when booking directly through Princess. Yesterday I received a Phone Call from a Princess Cruise Planner who introduced himself as my 'personal Cruise Vacation planner'. As there was a similar suite on the other side of the ship, the Princess agent booked me into that suite and promised to switch me as soon as the cancellation came through.Ībout 30minutes later I got a cancellation confirmation email from the TA and immediately phoned the princess agent who, I discovered had already moved me back to my original suite.Īll this 'stately dance' took place simply because Princess did not wish to upset the TA and in the light of the lengths Princess went to in order to avoid upsetting the agent, it seems unlikely to me that they would ever try to break into an established client / TA relationship.īut remember my story relates to the UK office and is a couple of years old.

They understood my decision, but didn't want to upset the TA so asked that I cancel my TA booking, which I had to do by email, and rebook directly with Princess. As I wanted to keep the same suite, I had to explain to Princess what I was doing and why. OK, this is a UK story so it may not be completely relevant, but a couple of years back, I discovered that a TA I was using had not only failed to inform me of the opportunity to cancel and rebooked on a promotion and, although it was still 10 months before the cruise and I knew I could cancel with no penalty, tried to tell me that, it was not possible to rebook me to get the deal.Īnnoyed, I decided to transfer my booking from the TA to a direct booking with Princess. Interesting and, like others I wonder, if it really is Princess.

Princesscruises com booked passengers